Question 1

Maslow argued that once a need is substantially satisfied,________.

Accepted Answer

A)  it becomes a higher-order need
B)  individuals no longer require that need
C)  that need continues to be the primary motivation of an individual
D)  the next need becomes dominantE) A) and B)
F) None of the above

Question 2

The integrated model for motivation features the following basic sequence.

Accepted Answer

A)  Effort → performance → rewards → individual goals.
B)  Needs → factors → extrinsic factors → individual goals.
C)  Effort → equity → goals → needs.
D)  Needs → goals → individual effort → organisational goals.E) A) and C)
F) A) and B)

Question 3

What is the most powerful way to motivate employees,according to what employees say?

Accepted Answer

A)  Employee peer groups.
B)  Threaten low-performing employees with losing their jobs.
C)  Use employee recognition programs.
D)  Music in the workplace.E) A) and D)
F) B) and D)

Question 4

Equity theory has three referent categories to which workers compare themselves: persons,systems and self.

Accepted Answer

A) True 
 B)False  True

Question 5

Successful managers tend to be better at ________.

Accepted Answer

A)  assigning easy goals for themselves rather than their subordinates
B)  prioritising their own goals over goals of others
C)  accomplishing goals rather than identifying goals
D)  helping others achieve goals rather than achieving goals themselvesE) A) and B)
F) None of the above

Question 6

Goal-setting theory states that having specific goals improves performance.

Accepted Answer

A) True 
 B)False

Question 7

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Accepted Answer

A) True 
 B)False

Question 8

In Herzberg's view,removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Accepted Answer

A) True 
 B)False  False

Question 9

Which of the following suggests that humans have an innate desire for friendly and close interpersonal relationships?

Accepted Answer

A)  Need for affiliation.
B)  Need for social acceptance.
C)  Need for power.
D)  Need for achievement.E) None of the above
F) A) and B)

Question 10

Zach is what type of manager?

Accepted Answer

A)  Autocratic.
B)  Theory Y-oriented.
C)  Dictatorial.
D)  Theory X-oriented.E) A) and D)
F) B) and C)

Question 11

What is a potential disadvantage of telecommuting?

Accepted Answer

A)  Satisfaction does not increase when telecommuting time increases.
B)  Casual dress.
C)  Lack of time for tending to personal or family needs.
D)  Less time spent commuting.E) C) and D)
F) A) and D)

Question 12

Maslow's theory is a hierarchy because ________.

Accepted Answer

A)  needs and wants are completely different
B)  needs are satisfied one after another
C)  only some needs are important
D)  all needs are equalE) B) and D)
F) A) and D)

Question 13

According to Maslow,a person stranded on a desert island would ________ before she worried about making weapons.

Accepted Answer

A)  start a family
B)  look for other people
C)  look for food
D)  establish her status on the islandE) A) and C)
F) B) and C)

Question 14

In a short essay,describe and discuss the job characteristics model.

Accepted Answer

In the JCM,five core dimensions are key ...

Question 15

The JCM contends that meaningful work is ________.

Accepted Answer

A)  considered unimportant to managers
B)  high paying
C)  always difficult
D)  considered important and valuable by the workerE) B) and D)
F) B) and C)

Question 16

Katie has just been asked to type up a report in two days using a software program she has never seen before.Katie wonders if she will be able to get her project accomplished on time and in the format wanted by her manager.This is an example of which variable in Vroom's expectancy theory?

Accepted Answer

A)  Effort-performance linkage.
B)  Valence-reward linkage.
C)  Performance-reward linkage.
D)  Attractiveness.E) All of the above
F) C) and D)

Question 17

The key to motivation,according to Maslow,is to identify ________.

Accepted Answer

A)  a person's level in the needs hierarchy
B)  a person's wants first then identify their needs
C)  lower order needs first
D)  a person's most important level in the needs hierarchyE) A) and B)
F) All of the above A

Question 18

In equity theory,an under-rewarded individual is likely to ________.

Accepted Answer

A)  have just the right motivation to get the job done
B)  lack motivation because she does not receive enough reward for what she does
C)  have high motivation due to high self-esteem
D)  have high motivation to show her value to the organisationE) None of the above
F) A) and D)

Question 19

In Herzberg's view,removing a hygiene factor makes a person less dissatisfied with his or her job.

Accepted Answer

A) True 
 B)False

Question 20

Vroom's expectancy theory would say that a worker with a higher expectation of performance will definitely apply more effort to a job.

Accepted Answer

A) True 
 B)False

Exam 10: Motivating and Rewarding Employees

Maslow argued that once a need is substantially satisfied,________.

Correct AnswerverifiedShow Answer

The integrated model for motivation features the following basic sequence.

Correct AnswerverifiedShow Answer

What is the most powerful way to motivate employees,according to what employees say?

Correct AnswerverifiedShow Answer

Equity theory has three referent categories to which workers compare themselves: persons,systems and self.

Correct AnswerverifiedTrue

Successful managers tend to be better at ________.

Correct AnswerverifiedShow Answer

Goal-setting theory states that having specific goals improves performance.

Correct AnswerverifiedShow Answer

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Correct AnswerverifiedShow Answer

In Herzberg's view,removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Correct AnswerverifiedFalse

Which of the following suggests that humans have an innate desire for friendly and close interpersonal relationships?

Correct AnswerverifiedShow Answer

Zach is what type of manager?

Correct AnswerverifiedShow Answer

What is a potential disadvantage of telecommuting?

Correct AnswerverifiedShow Answer

Maslow's theory is a hierarchy because ________.

Correct AnswerverifiedShow Answer

According to Maslow,a person stranded on a desert island would ________ before she worried about making weapons.

Correct AnswerverifiedShow Answer

In a short essay,describe and discuss the job characteristics model.

Correct AnswerverifiedIn the JCM,five core dimensions are key ...View AnswerShow Answer

The JCM contends that meaningful work is ________.

Correct AnswerverifiedShow Answer

Katie has just been asked to type up a report in two days using a software program she has never seen before.Katie wonders if she will be able to get her project accomplished on time and in the format wanted by her manager.This is an example of which variable in Vroom's expectancy theory?

Correct AnswerverifiedShow Answer

The key to motivation,according to Maslow,is to identify ________.

Correct AnswerverifiedA

In equity theory,an under-rewarded individual is likely to ________.

Correct AnswerverifiedShow Answer

In Herzberg's view,removing a hygiene factor makes a person less dissatisfied with his or her job.

Correct AnswerverifiedShow Answer

Vroom's expectancy theory would say that a worker with a higher expectation of performance will definitely apply more effort to a job.

Correct AnswerverifiedShow Answer

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In the JCM,five core dimensions are key ...
View Answer

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A

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