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Stores situated at the end (or anchor) positions in a mall to generate consumer traffic for the other stores situated in-between are called ____________________.

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anchor sto...

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The _________________________ is the product assortment and brands that a retailer offers.

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Identify the various types of retailers that make up the food retail category? What percentage of total retail sales does this category generate?

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The food retail category gener...

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All of the following are trends in retailing except


A) a shorter retail cycle
B) increasing competition from larger retailers within a retailer's category
C) advances in technology
D) international expansion to gain a competitive advantage and to increase sales, profits, and overall firm performance

E) B) and C)
F) C) and D)

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In the general merchandise retailing category, category specialists


A) offer a narrow product line and deep assortment
B) are large discount stores that carry a narrow variety of merchandise and a wide assortment
C) offer a broad variety of goods and deep assortments
D) are situated at the end or corner positions in a mall to generate consumer traffic for the stores situated in-between

E) A) and B)
F) A) and C)

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In the general merchandise retailing category, anchor stores


A) offer a narrow product line and deep assortment
B) are large discount stores that carry a narrow variety of merchandise and a wide assortment
C) offer a broad variety of goods and deep assortments
D) are situated at the end or corner positions in a mall to generate consumer traffic for the stores situated in-between

E) None of the above
F) A) and B)

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Within the food retail category, _____ are small retailers located in residential areas, convenient to consumers.


A) conventional supermarkets
B) convenience stores
C) off-price retailers
D) discount stores

E) A) and C)
F) A) and B)

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In the food retailing category, supercenters are stores that carry an extensive food selection and drug products, as well as nonfood items, combining supermarket, discount, and warehouse retailing principles.

A) True
B) False

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True

Which of the following is not an example of nonstore retailing?


A) television home shopping networks selling to consumers in their homes
B) Internet retailing whereby consumers order products online and have them delivered to their home
C) ordering a product for home delivery at a category specialist
D) all of the above are examples of nonstore retailing

E) A) and B)
F) B) and C)

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The largest off-price retailer is


A) TJX Companies
B) Wal-Mart
C) Target
D) Dollar Store

E) A) and B)
F) A) and C)

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In the _____ retail format, a salesperson contacts a consumer at a convenient location, such as the person's home or place of work to demonstrate the product, take orders, and deliver the merchandise that is purchased.


A) catalog
B) direct marketing
C) direct selling
D) television home shopping

E) C) and D)
F) A) and C)

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C

Consumers in the United States prefer to purchase products in smaller quantities, packaged individually.

A) True
B) False

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QVC, Inc. is the envy of many direct marketers and e-commerce retailers for all of the following reasons except


A) repeat purchases account for a large portion of their sales
B) almost all of the items shown sell out each day
C) shipping charges are never disputed
D) customers have a high level of trust in both the products being sold and the host presenting the merchandise

E) A) and B)
F) A) and C)

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In terms of retail location, secondary business districts refer to districts


A) located in the commercial and cultural heart of the city, in the middle of busy downtowns
B) consisting primarily of convenience and specialty stores that form at the intersection between two important streets
C) that meet the needs of neighborhoods and that tend to be located on a main street of the neighborhood
D) that consist of less than five stores and are conveniently located close to customers

E) A) and D)
F) A) and B)

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Over two-thirds of the retail establishments in the United States are independently owned.

A) True
B) False

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Identify and give the primary characteristics of the different types of retailers in the food retail category.

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Food retailers include conventional supermarkets, which are dominated by national and regional chains. Superstores are large combination stores (food and drug); in the rest of the world, they are known as hypermarkets. Warehouse clubs are becoming very popular worldwide, and many U.S. retailers in this category are doing very well. Convenience stores abound with many chains developing in conjunction with gas stations.

In the food retailing category, combination stores are


A) self-service retailers with annual sales of over $2 million and with an area of under 20,000 square feet
B) large retailers, such as combination stores or hypermarkets, that sell food, drugs, and other products
C) medium-sized retail stores that combine food and drug retailing
D) stores that carry an extensive food selection and drug products, as well as nonfood items, combining supermarket, discount, and warehouse retailing principles

E) A) and D)
F) A) and B)

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In the food retailing category, superstores are


A) self-service retailers with annual sales of over $2 million and with an area of under 20,000 square feet
B) large retailers, such as combination stores or hypermarkets, that sell food, drugs, and other products
C) medium-sized retail stores that combine food and drug retailing
D) stores that carry an extensive food selection and drug products, as well as nonfood items, combining supermarket, discount, and warehouse retailing principles

E) A) and D)
F) All of the above

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The top retailer in the United States in terms of total revenue is


A) Wal-Mart Stores, Inc.
B) The Home Depot
C) The Kroger Company
D) Sears, Roebuck, and Company

E) B) and C)
F) B) and D)

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The three main retail formats include all of the following except


A) general merchandise retailing
B) food retailing
C) discount retailing
D) non-store retailing

E) A) and B)
F) B) and D)

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